Some of the interviewees suggested that they believe in self placed learning while other believed that training should be completed in fixed duration depending on the level of the difficulty of the task. Many people say that there is a difference between HRM and HRD. There are huge and long term advantages of Organization Development as it is a planned process. All of these areas can be taken up as a different research as mentioned in recommendation for “Future Research” in section below. Most of the training at McDonald’s is floor based or on job training because this procedure is very effective to develop them. Every year, we invest over £43 million in developing our people. These all departments are related to one another although most of the organization outsourced some of the elements such as distribution(John P.Wilson, 2005). Drucker suggested the term ‘biological HRD’ to vehemence the living nature of the people with in the organization. When the respondents were asked about the commitment of the organization towards being a learning organization, 80% said that McDonald’s is committed to learning and 20% said that McDonald’s is lacking in commitment in terms of being a learning organizations. They also said that HRD ensure employees skills-sets which are very beneficial for the organization development. Cresewell (1994) Hussey and Hussey (1997) and Saunders et al, (2003) are all of opinion that data analysis and interpretation of data available from interviews will involve categorisation, unitising data, recognising relationships and developing categories to facilitate it, and developing and testing hypotheses to research conclusion. But there is also an other opinion according to Sanuders et al. Researcher considered it main factor that why the organization is not learning organization and believe in continuous learning. Above all the data collection is very cheap and affordable to the researcher so that he cannot invest money and time which is mostly the case when structured interviews are employed for data collection. Most of the companies clearly understand that if workers are smarter and better trained they can achieve their goals easily. Training & Development At McDonald’s we believe in lifelong learning. The respondent were asked about the commitment of the organization towards being a learning organization and 80% said that McDonald’s is committed towards being a learning organization while the 20% said that McDonald’s is not committed or lacking in terms of being a learning organization. HR STRATEGIES Employee training and development Employee recognition schemes Employee engagement and rewards Employee motivation Employee training and development : McDonald’s training and development programme is an important part to the 100% customer satisfaction that the company aims to achieve ultimate goal . Researcher couldn’t find enough benefits for the employees. TRAINING AND DEVELOPMENT: • The first stage of training is at the Welcome Meetings. History of McDonalds 2. As exploratory research allows the researcher to address general informed questions from observation of the data collected, this type of case study is often very helpful to stimulate the further research. Ti identify to what extent the program has been successfully implemented and if it is improving employee productivity as well as organizational productivity. Deductive reasoning is a theory testing process which commences with an established theory or generalization, and seeks to see if the theory relate to specific case (Walliman, 2005). Bank of Montreal Chairman says employees key to maximizing continued growth. Another important thing for the researcher is to ensure that data is valid and reliable so it is necessary for the researcher that has been presented both accurately and honestly (Denscombe, 2002; Potter, 2002). Researcher thinks that perceptions of the employees towards the organization are a detail and concerning issue which can be looked in additional research. Learn more about McDonald's food. Employees learn new skills in it which enable them to perform efficiently at different stations. Every year, we invest over £43 million in developing our people. This chapter elaborates how the research study was carried out. In the attempt to gain insight into the practices followed by the organization at restaurant level. Another thing was noticeable that most of the employees were not happy with the performance appraisals done with in the organization on the other hand some of them were very happy with the performance appraisals. Another important thing which helped the researcher a lot is that in interviews he asked very open minded questions so that he could get better and detailed answers. For the current research the researcher has used categorisation to ensure data is presented without much repetition and also to ensure that the time required to interpret them is reduced. Employees are the main assets of any company. Every one of our employees working for McDonald’s has the opportunity to take part in structured training, whether it’s in customer service, team work or financial management. According to Saunders et al (2003) and Hussey and Hussey (1997) that such researches comes under the cross sectional studies which are studies of a particular phenomenon at a particular time. A report published by workforce in May 2006 explains that despite focus on efficiency and cost control, companies are spending more and more on training and development. The best way to analyse such data is the quantitative Analysis (Saunders et al, 2003;Hussey and Hussey 1997; Easterby-smith et al, 2002; creswell, 1994). A clear set of goals and well defined path should be needed for good training. Above all the importance of HRM in almost every organization makes it very interesting for me to carry out my research at this topic. A confidentiality statement was used at the beginning of the survey to remove concern of confidentiality and privacy from the mind of participants. Researcher himself felt while the research that the organisation is a learning organization. The interviewees also agreed with this statement and they suggested that factors that causes change and implements the process such that an organization get an edge over competitors. This includes the proper selection of the employee and the type of training needed to help him overcome the problem. As we have seen in literature review that training and development is very important in many organisations. That is why organization in discussion focusing a lot on training and development. These set out the company's standards and expectations. Every organization admits that employees are the main assets so their top priority is to train the employees to achieve their goals. So the writer recommended organization should look to produce awareness about this issue. The company is proud that it serves the world some of its favourite foods like French Fries, Big Mac, Quarter Pounder, Chicken Mc Nuggets and Egg Muffin. And they are also very cooperative with the line managers. The research is based in Charing Cross restaurant to conduct the research the reason for choosing these have been mentioned in upcoming chapter. It also helps in telling line managers supervisors and managers their roles. The interviewees suggested that for employers the benefit includes the improve productivity, better quality of service decrease in turnover and flexible work force. According to Robeson (2002), as cited by Saunders et al (2003), enquiries can be classified in term of their purposes as well as the research strategy used. By triangulation the researcher can use the strength and weaknesses by data collection methods being employed. The management cannot achieve any objective if the employees are not well trained and effective. It is the world’s largest restaurants chain with Outlets in every continent and in almost every Country. Despite its good intentions, when comes down to it, McDonald's, by positing two jobs for this fictional worker, ha In some performance appraisals Method current organization used OCL as a too to evaluate employee performance. People learn more and more likely retain information if they physically. This research is classed as exploratory research as it is trying to identify the influence of training and development to an organization as well as to an individual and also that how it helps in development of both. Operator training classes conducted by local training professionals World-Class Franchise Support McDonald's Field Operations and Franchising staff work directly with you from the moment you enter our training program. When researcher asked that organization believe in cross cultural training and the responses were given in Figure 4.3 below. 4. Our McDonald's Fun Club® and McDonald's Mother's ClubTM organizes a variety of fabulous events, making sure happy moments are always in store. According to Peter Beresford (McDonald’s 2006) people in the organization are very important, and so is their continuous development. Traditional training models are being rejected by many companies. “Just last year we took more than 600 of our high performing restaurant managers – most in their late teens and early 20’s - to a convention in the US,” she says. McDonald’s announced the training after months of complaints from employees. The number of employees who opted out of the survey was 16. the rest of the 5 responses were lost either by respondents or by restaurant managers. If there is a new product, promotion, or any new process comes in the current organization in that case employees has to go through training weather he want it or not. Review "Our Story." Furthermore PA processes provide training and development to the employees as well as the reward management. This should be noticed that 24% were working for 2-5 years and the remaining 16% were working for 5-10 years. Interviewees also suggested that appraisal gives them a chance to tell manager that what they are expecting from the organizations. 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