Saturday: 8:00 a.m. – 1:00 p.m. If you are a new or returning customer and would like to start utility services, or if you are a current Riverside Public Utilities customer and would like to start service at an additional service location, please complete our Start Service form. 311 Call Center (951) 826-5311 Works) -, Sewer Problem (Public See FAQ's (Frequently Asked Questions) first, Works) -, Sewer Problem (Public Our customer service call center can answer all of your water/electric billing and account questions during the following hours: 311 & RPU Customer Service Call Center Hours: Start Service Form. Riverside Public Utilities (RPU) offers a wide variety of rebates to commercial customers who wish to increase the efficiency of eligible facilities. 311 & RPU Customer Service Call Center Hours: RPU Customer Call Center (951) 782-0330 311 Call Center (951) 826-5311 Monday through Friday: 7:00 a.m. – 6:00 p.m. Saturday: 8:00 a.m. – 1:00 p.m. Sunday: CLOSED (EXCEPT HOLIDAYS) For information regarding RPU Assistance Programs, visit RiversidePublicUtilities.com/Assistance or contact RPU Customer Service at (951) 782-0330. For information regarding RPU Assistance Programs, visit RiversidePublicUtilities.com/Assistance or contact RPU Customer Service at (951) 782-0330. LIHEAP is a federally-funded program that is implemented by the State. Whether we are providing funding that helps provide parks and recreation, library, and public safety service, or sponsoring community service groups and annual events, we are proud to give back to the community. ATTENTION: Out of an abundance of caution, caused by COVID-19, the public counters at RPU Downtown Customer Service Center and Casa Blanca Customer Resource Center will be CLOSED to the public effective December 2, 2020, until further notice. Bills may also be paid: online, by phone (951) 782-0330, by 311 mobile application, by mail, or by RPU’s Downtown Customer Service Center or Casa Blanca Customer Resource Center payment drop boxes. For more information on closures, please visit COVID-19 information page. Your request will automatically be tracked and delivered to the appropriate City staff. Call 877-410-8827 to schedule appointments for cases requiring in-person service. Please utilize your account number to create your "My Account" profile. Non-emergency For more information, please call the Riverside County Environmental Health Department at ... For information on our services please contact Waste Management Customer Service at (800) 423-9986. See a comprehensive list of Riverside Public Utilities | Contact Water or Electric Divisions Bulk Waste collection request or call 1-800-543-1339. Sunday: CLOSED. California Edison, Western specific needs. California Edison, Western Our customer service call center can answer all of your water/electric billing and account questions during the following hours: 311 & RPU Customer Service Call Center Hours: All other utility customers should fill out a LIHEAP application. Saturday: 8:00 a.m. – 1:00 p.m. It is California’s sixth-largest retail water agency. Additional utility bill payment scams that have affected RPU customers include: requests by customers to pay for meter change outs to avoid high bills; and the use of telephone number scramblers, which can trick caller identification software to make it look like the calls are coming from the utility, but falsely represent RPU’s customer service telephone number of (951) 782-0330. Sunday: CLOSED ... Riverside County Department of Public Social Services. Riverside University Health System-Public Health 4065 County Circle Drive, Riverside, CA 92503 (951) 358-5000 | FAX 358-4529 | TDD 637-6834 Office hours: Monday - Friday, 8 a.m. - 5 p.m. Make a One Time Payment Click here Trash Collection & Recycling for Home. (951) 826-5285, Electric Engineering This is the Riverside Public Utilities company profile. 311 Call Center (951) 826-5311 RPU Customer Call Center (951) 782-0330 24 Hour Child Abuse Hotline: 800.442.4918 24 Hour Adult Protective Services Hotline: 800.491.7123 24 Hour Fraud Hotline: 800.344.8477 Kinship & Youth Warmline: 800.303.0001 Free bi-weekly “Bulk Waste” collection is available on a pre-schedule basis. (951) 782-0330. You can use this system to request some of the most sought after City services or submit comments or complaints. Riverside Public Utilities. Find additional phone numbers for assistance with more Search Results (173 Found). For information regarding RPU Assistance Programs, visit RiversidePublicUtilities.com/Assistance or contact RPU Customer Service at (951) 782-0330. /p>. Name Riverside Public Utilities Address 3901 Orange Street Riverside, California, 92501 Phone 951-826-5485. Riverside Public Utilities (RPU) is urging customers to avoid contact with consumer scammers who give the impression they are calling from a city phone number, then claim the customer has a faulty meter and demand payment for repairs via a toll-free number. Municipal Water District, Turn On/Off or Transfer Electric and/or Water Services, Utilicare Program (special rates for customers using medical support equipment), HEAP (Low-Income To turn service on or off at a business, please give us a call at 1-800-990-7788. (EXCEPT HOLIDAYS). (951) 826-5485, Low Income Assistance numbers that can help point you in the right direction. ENGLISH. Start/Stop Service Pay Your Bill Rates Rebates & Info Solar Info Water & Energy Building Energy Benchmarking ... About RPU. (951) 955-4900< Contact Us By Phone No utility shut-offs will be undertaken through the duration of the emergency. (951) 782-0330. 311 & RPU Customer Service Call Center Hours: RPU Customer Call Center (951) 782-0330 311 Call Center (951) 826-5311 Monday through Friday: 7:00 a.m. – 6:00 p.m. Saturday: 8:00 a.m. – 1:00 p.m. Sunday: CLOSED (EXCEPT HOLIDAYS) For information regarding RPU Assistance Programs, visit RiversidePublicUtilities.com/Assistance or contact RPU Customer Service at (951) 782-0330. Municipal Water District, Turn On/Off or Transfer Electric and/or Water Services, Utilicare Program (special rates for customers using medical support equipment), HEAP (Low-Income Communications, Southern 311  & RPU Customer Service Call Center Hours: Customers who have any questions about suspicious calls demanding payments are encouraged to hang up with callers, and report them by calling the city’s call center by dialing 311, or (951) 826-5311. (951) 826-5285, Electric Engineering Send an e-mail to callcenter@riversideca.gov and get a response within 2-5 Riverside, Calif. – Riverside Public Utilities (RPU) has joined forces with the American Public Power Association (APPA) to promote their “Utilities United Against Scams Day” Wednesday, November 16, encouraging customers to be aware of payment scams which threaten to shut down utility services immediately, unless a payment is made. (951) 955-4900< 33.9% Office Locations | Riverside County Department of Public Social Services. Start Service If you are a new or returning customer and would like to start utility services, or if you are a current Riverside Public Utilities customer and would like to start service at an additional service location, please complete our Start Service form. The City Council and Riverside Public Utilities board both unanimously approved the new rates Tuesday, Oct. 15, making them effective for eligible customers starting Jan. 1, 2020. Non-emergency for fast answers to common questions. Sunday: CLOSED Communications, Southern Located in southwest Riverside County, EMWD is the water, wastewater service and recycled water provider to more than 825,000 people living and working within a 555-square mile service area. In person at any of RPU’s customer service centers (listed); 3. I lived at University Village Apartments from 2012-2013. RPU Customer Call Center (951) 782-0330 (951) 826-5485, Low Income Assistance Give us a Businesses. days. Water Engineering Charter See a comprehensive list of Riverside Public Utilities electric and water assistance programs. For more information on closures, please visit COVID-19 information page. Residents. California Gas Co, Southern Saturday: 8:00 a.m. – 1:00 p.m. Welcome to the City of Riverside’s 311 service request website. Works) -, Water Field - Construction & Maintenance -, Electrical Field - Construction & Maintenance -. Customer Care Center | Riverside County Department of Public Social Services. Do you have a question our website can't answer? General Information Board of Public Utilities Reports & Finances Sustainability Utility 2.0 Newsroom Partnerships. /p>. No utility shut-offs will be undertaken through the duration of the emergency. I lived out in Riverside from 2004 to 2013 while attending UC Riverside for undergrad and grad school. numbers that can help point you in the right direction. Office: 937-233-1801 Fax: 937-237-5965 California Gas Co, Southern 311 (or 826-5311), Immediate Customer Service See FAQ's (Frequently Asked Questions) first, SHARE customers may also apply for LIHEAP. Riverside residents will be provided with a blue recycling bin that must be used for the recycling collection services. Search Results (177 Found). 27.1% History | Riverside County Department of Public Social Services. 311 & RPU Customer Service Call Center Hours: RPU Customer Call Center (951) 782-0330 311 Call Center (951) 826-5311 Monday through Friday: 7:00 a.m. – 6:00 p.m. Saturday: 8:00 a.m. – 1:00 p.m. Sunday: CLOSED (EXCEPT HOLIDAYS) For information regarding RPU Assistance Programs, visit RiversidePublicUtilities.com/Assistance or contact RPU Customer Service at (951) 782-0330. I really disliked my stays at other … (951) 782-0330, Advertising/Media Relations (951) 782-0330, Advertising/Media Relations Do you have a question our website can't answer? CAP Riverside administers both programs. Honestly this is best place complex I live at during my time in Riverside. Address and Phone Number for Riverside Public Utilities, an Utilities, at Orange Street, Riverside CA. PRODUCTS & SERVICES. for fast answers to common questions. ATTENTION: Out of an abundance of caution, caused by COVID-19, the public counters at RPU Downtown Customer Service Center and Casa Blanca Customer Resource Center will be CLOSED to the public effective December 2, 2020, until further notice. Give us a Glassdoor gives you an inside look at what it's like to work at Riverside Public Utilities, including salaries, reviews, office photos, and more. call. By calling (951) 782-0330; 4. Riverside Public Utilities’ customers can pay their utility bill using these methods: 1. While the number is RPU’s main phone for customer accounts and billing questions, for security reasons it will never appear on a customer’s caller ID. 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